Terms of Service

Effective Date: May 22, 2025
Version: 1.0

Welcome to ChurnVision! These Terms of Service (“Terms”) govern your use of the ChurnVision desktop application and any related services (collectively, the “Service”) provided by ChurnVision (“we”, “us”, or “our”). By installing, accessing, or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

Please read these Terms of Service (“Terms”) carefully before using ChurnVision. These Terms form a legally binding agreement between you (“you”, “your organization”) and ChurnVision (“we”, “us”, “our”) concerning your use of our locally installed employee retention software.

By installing, accessing, or using ChurnVision, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you may not use the software.

2. License Grant

Subject to your compliance with these Terms and any applicable licensing agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use ChurnVision on your local device(s) solely for your internal business or organizational purposes.

3. User Responsibilities

You may not, and agree not to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code.
  • Sell, sublicense, lease, rent, or redistribute the software.
  • Use the software to develop or promote competing products.
  • Bypass or attempt to circumvent licensing or usage limitations.
  • Use the software for unlawful, unethical, or discriminatory purposes.

4. Data Privacy and Security

ChurnVision is a local-first software application. All data processed, including employee datasets and prediction outputs, remain on your local device. We do not access, collect, or transmit your data unless explicitly authorized (e.g., for support purposes).

Your use of the application must comply with applicable privacy laws (e.g., GDPR, CCPA) regarding any data you upload, process, or retain.

For more information, see our Privacy Policy.

5. Intellectual Property

ChurnVision and all related content, code, models, and documentation are the intellectual property of ChurnVision or its licensors. You acquire no ownership rights by using the software. All rights not expressly granted herein are reserved.

6. Fees and Payment (If Applicable)

We may issue software updates to improve performance, security, or compatibility. You agree that continued use of ChurnVision after such updates constitutes acceptance of any modified Terms, which will be reflected by an updated “Effective Date.”

We are not obligated to provide support or updates beyond your licensed term unless otherwise specified.

7. Term and Termination

We may terminate or suspend your license immediately, without notice, if you breach these Terms. Upon termination:

  • You must stop using the software.
  • You must delete all copies of the software from your systems.

Termination does not relieve you of obligations incurred prior to the termination date.

8. Disclaimer of Warranties

The software is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.

We do not guarantee that ChurnVision will be error-free or uninterrupted. You assume full responsibility for your use of the software.

9. Limitation of Liability

To the maximum extent permitted by law, ChurnVision shall not be liable for any:

  • Indirect, incidental, consequential, or special damages
  • Loss of profits, business interruption, or data loss
  • Claims arising from unauthorized use or modifications

Total liability under these Terms shall not exceed the amount paid (if any) for the software license.

10. Indemnification

You agree to use ChurnVision in compliance with all applicable laws, including data protection and export control regulations. You represent that you are not located in a country under embargo or designated as a supporter of terrorism.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of Stockholm, Sweden.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be effective when posted on our website. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

13. Contact Information

For legal inquiries, license issues, or questions about these Terms, please contact:

📧 Email: legal@churnvision.tech

Last Updated: May 22, 2025